Ac367 FAQ — Common Questions & Detailed Answers

You must be at least 18 years old to register at ac367. We are committed to responsible gaming and do not provide accounts to minors. Proof of age, such as a national ID or birth certificate, may be required for verification.

No. ac367 policy allows only one account per person. Attempting to create multiple accounts may result in all accounts being suspended and any deposited funds being frozen.

After logging in, go to Account Settings and click "Security" or "Change Password." Enter your current password, then your new one. For your security, use a password of at least 8 characters that includes numbers and special characters.

To close your account, send an email to support@ac367.bet. Once you've withdrawn your remaining balance, your account will be deactivated. Under our responsible gaming policy, you can also request a temporary break or permanent closure.

ac367 supports all major payment methods in Bangladesh. You can deposit via bKash, Nagad, Rocket, Upay, and local bank transfer. Deposits are typically instant across all methods.

The minimum deposit at ac367 is just ৳500 — significantly lower than most betting platforms in Bangladesh, making it easy for new members to get started.

Deposits via bKash, Nagad, and Rocket are usually instant, credited within 1 to 5 minutes. Bank transfers may take up to 30 minutes. If it's been longer than 30 minutes, please contact support.

ac367 does not charge any additional fees on deposits. However, your payment provider (bKash, Nagad, etc.) may apply their own transaction fees, which are governed by their respective terms.

After logging in, go to "Transactions" or "Withdrawal." Choose your preferred payment method, enter the amount, and provide your mobile number or bank account number. Once submitted, your request will be processed.

Most withdrawals are processed within 1 to 24 hours. Mobile banking (bKash/Nagad) is typically the fastest, completing in 1 to 6 hours. Bank transfers can take up to 24 hours. Slight delays may occur on weekends.

The minimum withdrawal amount at ac367 is ৳1,000. Requests below this amount will not be accepted. The maximum withdrawal limit depends on your account verification level.

If your withdrawal hasn't arrived after 24 hours, email us at support@ac367.bet with your transaction ID or reach out via live chat. Our support team will investigate and resolve the issue promptly.

When you open a new account at ac367 and make your first deposit, a welcome bonus is automatically credited to your account. The bonus amount and terms depend on the current promotion. To see the latest offer, visit the Promotions Page Visit now.

Bonus funds cannot be withdrawn directly. Every bonus comes with a wagering requirement. For example, a 30x wagering requirement means you need to place bets totalling 30 times the bonus amount before you can withdraw. Full terms for each bonus are listed on the promotions page.

ac367 offers weekly cashback for regular members and free bets on special match events. To receive these offers, make sure to Promotions Page Check in regularly and keep notifications enabled on your account.

Every bet you place at ac367 earns loyalty points. Once you accumulate enough points, you can convert them into bonus credits or special rewards. The more you play, the higher your VIP tier — and the better the perks.

ac367 covers all major sports worldwide, including cricket, football, tennis, badminton, kabaddi, and hockey. Big tournaments like the IPL, BPL, World Cup, and Premier League are all included. Casino games and Live Casino are available too.

Live Betting lets you place wagers on matches as they happen, in real time. Odds shift moment to moment based on how the match unfolds — use the live scorecard and stats to make informed decisions. This feature is available to logged-in members only.

If a match is cancelled or abandoned, stakes for all bets on that match are refunded. For single bets, the original stake is returned directly to your account. For parlay bets, the cancelled match is removed and the remaining selections are settled accordingly.

The minimum bet at ac367 is ৳100. Maximum limits vary by event and market, and are generally higher for major tournaments. Please bet responsibly and within your means.

Yes, ac367 is fully protected by SSL encryption. Your personal information, payment data, and transaction details are all stored to the highest security standards. We comply with international data protection policies.

Go to the "Security" section in your account settings and enable "Two-Step Verification". Add your mobile number and verify it with an OTP. From that point on, every login will require OTP confirmation, keeping your account significantly more secure.

If you notice any unauthorized activity or unrecognized transactions on your account, change your password immediately and notify us at support@ac367.bet. Our security team will investigate promptly and, if necessary, temporarily suspend your account to keep it safe.

ac367 never sells your personal information or shares it with third parties without your consent. Only the data necessary for payment processing is shared with trusted partners. For more details, please review our Privacy Policy Read.

You can reach ac367 support three ways: Live Chat (fastest — available 24/7), email (support@ac367.bet), and the in-account ticket system. Live Chat typically responds within 2–5 minutes.

Yes, ac367 offers full Bangla-language support for users in Bangladesh. Our support team is fluent in written and spoken Bangla. Ask a question in Bangla and you'll get a reply in Bangla.

For any complaints, send a detailed email to support@ac367.bet. Include your account ID, the date of the incident, and a full description — this helps us resolve your issue faster. We take all complaints seriously and aim to respond within 48 hours.